AutoZone Reviews and Ratings

View AutoZone customer reviews

Read reviews about AutoZone from users just like you! If you have anything to add, please click the "Submit Review" button on the right-side of this page.

Do you have an experience with AutoZone that you would like to share?
Earn 750 points for your review!

Overall Ratings

3.43 based upon 7 reviews

(1 ratings)
(2 ratings)
(0 ratings)
(1 ratings)
(3 ratings)

Attribute Ratings

Customer Service (7 ratings)
Perform as Advertised (7 ratings)
Timeliness (6 ratings)
Use Again (7 ratings)
Cost Effective (7 ratings)

AutoZone Reviews



.... February 19th, 2015


Long time customer

Yesterday I went on line to check pricing on auto batteries. Auto Zone won this price comparison. I went to auto zone to purchase the battery. In there ad it said they would install the battery free of charge. The salesperson tried to sell me a high in battery but after checking my owners manual it said the battery I had chosen was the right battery. After insisting for this particular battery, the sales person told me they wouldn't install the battery. I call the Corp. Complaint phone# spoke to a lady that said she would have the regional mgr give me a call on my complaint. And if he didn't she would call me back. I never receive a call. AUTO ZONE as a long time customer, FROM NOW ON I WILL PAY MORE JUST TO STAY OUT OF YOUR STORE'S. THANK FOR SHOWING ME HOW MUCH YOU APPRECHATE OUR BUSINESS 6400 HWY 92 ACWORTH GA.


.... October 7th, 2012


I bought an alternator from Auto zone two days ago and it did not work. I have exchanged the alternator three times, from three different Auto zone stores since, and still the alternators do not work. I have replaced voltage
regulators and other parts, due to Auto zone service people suggesting it was not the alternator, but something else on the car. New batteries are drained after only driving a few miles and still I can not contact higher service persons to correct this problem and I cannot return the alternator without losing money on core charges. Pissed customer forced to continue receiving bad parts from Auto Zone.


.... October 4th, 2012


I love AutoZone

They have this great rental tool program and most are 24hrs They have free car diagnostic testing and more great things to offer ..Love them


.... December 19th, 2011


Terrible Customer Service

After several visits with terrible customer service, I will not be going back to AutoZone. When I arrived at the store to get a part for my car I had to wait for a long time for an employee to come up to the desk. When I told the employee what I needed he said they don't have those here. I then asked him to speak with his manager. The manager pulled up the part on the computer and said it would be several weeks before I would be able to get the part. I told him to forget it and I took my business elsewhere.


.... November 1st, 2011


My favorite place

This place is awesome, open 24 hours and it was a blessing because I broke down and the place was open at 2am
Good parts and friendly people in pine hills...
Good job auto...


.... July 23rd, 2011


all in one car care

free diagnostics and rent a tool program along with thousands on instock parts


.... April 28th, 2011


AutoZone

My local autzone is awesome. If they don't have the part I need they order it, and it always gets there quick.
Review Finder
Quickly locate the company, product or auto review you are searching for.


Get Help Online

Get immediate support for your AutoZone questions from HelpOwl.com.

Recent AutoZone-related questions:

Corporate Office

Locate the AutoZone corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Contact Information

Complete AutoZone customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed AutoZone customer service rankings, employee comments and much more from our sister site.

AutoZone Recalls

Find comprehensive AutoZone recall information updated hourly on RecallOwl.com.