Canon Reviews and Ratings

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Overall Ratings

2.92 based upon 13 reviews

(5 ratings)
(0 ratings)
(2 ratings)
(3 ratings)
(3 ratings)

Attribute Ratings

Customer Service (10 ratings)
Perform as Advertised (10 ratings)
Timeliness (10 ratings)
Use Again (10 ratings)
Cost Effective (10 ratings)

Canon Reviews



.... April 5th, 2016


Product Serial Number: [Serial number removed per forum guidelines]

Date of Purchase: 11/27/2015



I bought cannon SX520 HS camera [NEW].

When inserting memory card, it shows memory card error.

But same memory card working good in other cameras.

Memory card: 32GB, SanDisc, Class 10.



This camera was bought in US, now I am in India.

I took cannon to service center in India, they said USA warranty cannot be applied here.

Now they say PCB UNIT have to be replaced.



PCB UNIT defect and to be replace



Part Charges Rs.2518/-

Service Charge Rs.750/-

Service Tax Rs.105/-

Total Charges Rs.3373/-



I bought this for 99$ + tax.

I have not even took a single photo, it needs a service for 60$ (3373Rs + some other charge).

I can't afford so much for a repair, it is better to buy a new once than to use this repaired one (not canon again)



I contact both US and India support, both refused to help me.

They cant waive off the service charge.

They cant extend my warranty.

They cant even give discount for the repair.

Total waste of my money.

How could cannon sell such a useless product? Don't they test it before selling?

Just insert card and it shows Memory card error.



I post this question just to show how bad Canon product could be, don't trust them.


.... August 30th, 2015


Canon Cameras

I am a user of two canon bodies, the 550D and the 60D, along with a handful of lenses. All perform to spec, easy to use and the automatic functions are decent for beginners. NIKON users may find the shutter bite a bit weak but is easy to get used to.


.... May 9th, 2015


Excellent support although it may not be free

This review does not consider the quality of Canon products. In my view a consumer's assessment here of Canon products is essentially worthless, as the review must be based on the consumer's experience with at most a few of the huge number of Canon products on the market. My review is based on Canon's support. The phone support is excellent, but the problem is that free support by phone is limited to the first 90 (ninety) days. Fortunately, Canon's online support (at http://www.usa.canon.com/cusa/support/consumer/), though not one-on-one, is first quality, and will most often be sufficient.


.... April 30th, 2015


Good

I bought one, it was not bad.. but was facing some problem with the lens, contacted the customer support they were pretty help ful too..


.... February 6th, 2014


Do not buy Cannon Pixma MG8150
This is a poorly designed printer.
Have had this printer for about 2yrs. We do not print very much but have had to replace the ink a lot!! Always the colour (magenta, cyan) and yet we mostly print in black.
This printer will not let you print anything if just one of the inks is low (ie cannot print in Black/White if colour ink is low).
Also it is slow to print (it has to go "through motions" before it prints).
Their ink is also expensive.


.... June 5th, 2013


Always been great products.

Having owned a Canon printer for six years without any issues, I can attest to the quality. It can get the job done without much financial burden on myself in terms of maintennance.


.... April 25th, 2013


Canon, simply the best

I've enjoyed Canon products since the mid 1980's having worked in the industry I have the option to try all of the major brands but still find the others lacking. The reviews here that give poor rating are astonishing frankly. One dropped his camera (if it was faulty from manufacture it wouldn't have worked properly) the other can't spell "Canon" even though it's on his camera!? Cannon (two n's)? Trust me, sometimes things go wrong, even straight from the box, but on the whole Canon get it right time after time. I've had about 40 cameras (mixtures of SLR and Compacts) and around 10 video cameras since the early 80's as I like to get the latest, best tech'/toys, I also have a Canon large format printer, compared to the other 2 manufacturers on the market the prints are of equal quality but the Canon is REALLY cheap to run. From input to output it's Canon all the way!


.... November 24th, 2012


Cannon produces to many products to quickly. My two year old camera is out of service. Frick it why would anyone buy a product with a live of 8 or 10 years with support of 18 months? Never again will I buy Cannon!


.... October 2nd, 2012


I bought a canon 70-200mm usm is II lens 2200 dollars, and canon 7d, my 7d camera hit the back of a seat and the mode dial fell off, I sent it to canon along with the new lens to have it repaired and my lens calibrated, the cost to replace mode dial due to impact, 300 dollars. cost to have lens repaired 400 dollars. I had lens sent back as it did not suffer any damage. I sent my camera and lens back in again this week due to focussing issue. I recieve a out of warranty repair estimate for impacted lens mount $410 dollars. (I would just like to give you a visual the strap on the camera slipped out of the eyelet and as I was getting up the camera slipped. I managed to grab it, as I did so it swung and hit the back of the seat and knocked off the mode dial. I had hold of the camera by the strap and it landed on its hood. The camera lens did not impact the seat or the floor.)

On Sept 27th I get an estimate to repair the lens mount ring $410 dollars. This is ridiculous canon have now twice tried to charge me $410 for the lens, which is under warranty under the guise of impact. This lens must have had a manufacturers fault if it sustained impact damage, as there is no way that the lens hit the ground or chair with any real force. I paid for the 7D even though it was under warranty. However it seems to me that canon has changed the way they honor their warranty and is charging the customer large repair fees. I am very disappointed in canon and can only advise that the canon ef 70-200mm usm IS II $2200 lens is not worth buying when the cost to replace a lens ring mount is $410.00. I will consider other vendors for my next products. I own over $8000 dollars worth of canon equipment and was going to get the new 5d. I am very disappointed and will have no choice but to have it repaired as canon have the ball in their court.


.... December 25th, 2011


Canon, Cheap and Best

I recently brought a canon printer, it is an all in one printer which can do all the stuff like printing, scanning, photostate, photo printing and all. I love this printer. The same all in one printer which HP is making selling it for double the amount of money. I am so happy I got this. Thanks Cannon.


.... December 15th, 2011


Love my canon printer

I bought my Canon printer three years ago and have not had any problems. It is a very simple printer but it works very well and prints quickly.


.... September 3rd, 2011


Why on earth would a printer come without a cable to connect it to a computer! Very disappointed with this product already and haven't even used it. Much like buying a table missing a leg, or a glass with out a bottom. Not much use really.



.... June 16th, 2011


Quality Cameras

Canon makes good camera for all ranges and photography-- weekend snapshots to professional grade. I have been happy with my canon, it is durable, easy to use and takes good picture. Their designs are also very sleek!
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