Jeep Reviews and Ratings

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Overall Ratings

1.52 based upon 21 reviews

(18 ratings)
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(1 ratings)
(2 ratings)

Attribute Ratings

Customer Service (20 ratings)
Perform as Advertised (20 ratings)
Timeliness (20 ratings)
Use Again (20 ratings)
Cost Effective (20 ratings)

Jeep Reviews



.... February 5th, 2018


I have a 08 2 wheel drive Jeep Compass and I got 45 mile-an-hour head-on collision with a brick structure and the airbags did not go off I'm not happy about it I'm about to talk to my lawyer and see if I can take legal action


.... November 29th, 2017


This is my third and final jeep. It's a 2013 Patriot. I owned a 99 and 02 Cherokee. They both had high miles. And they still ran better that this 13. The motor runs rough, as no power, runs flat. I have had more trouble with electrical system. I am replacing rear light bulbs, every two or three months. The Jeep dealer also the tie rods will need to replaced. I thought it was the tires shimming. The Jeep only has 66,980 miles on it. Also the deprecation goes so fast. I have been paying extra just to try and catch up. Maybe you should buy this back from me. But you are already aware of the problems,


.... March 17th, 2017


I bought the biggest piece of junk a 2017 CUSTOM ORDERED by me JEEP JKU WILLYS EDITION. Best piece of advice I can give anyone IS DONT DO IT !!!!! She leaks has a lifter tap and exhaust leak. Cant get anything done. Have been lied to so many times by Chrysler Corp. DO NOT BUT THIS PIECE OF JUNK STAY AWAY FROM FROM JEEP WRANGLERS !!!!!! I waited 30 years to buy this baby and she leaks everytime it rains !!!!


.... January 4th, 2017


I bought a Jeep Compass Latitude on Oct. 4th and it went back into the service dept for the next 2 weeks to fix problems that convinced me that the certified used car was indeed not certified. It has gone back into the shop 4 times since then. There is a noise under the hood that sounds like a jack hammer. I was told that was normal. No ! Its not normal. I've had 3 jeeps and have friends that have jeeps and this is not normal. Short of selling this jeep, what can I do to take care of the jack hammer under my hood ?


.... December 4th, 2016


The car that need a backup camera the most doesn't have backup camera. I talking about the Jeep Wrangler's line. A car that look so nice and capable of all terrance like the Jeep Wranglers should've HD backup cam and night vision.


.... November 18th, 2016


I purchSed a 2011 jeep grand Cherokee from south Haven Michigan .
I purchased the vehicle in March 2014. The vehicle had about 57000 miles on it. It ran nicely.
After I purchased vehicle I tried to set up a maintenance schedule with dealership. They never returned my calls. I thought it odd. So I took vehicle elsewhere for maintenance. Later found out vehicle hit a Deere now I find out there are recalls on the vehicle dealership not returning or contacting me so tomorrow my girlfriend and I are going to dealership to find out if they have a problem with me or my vehicle.
Hopefully I won't have To contact you again


.... November 10th, 2016


My questions ..why did you get rid of the dual Exhaust on the 2017 grand Cherokee altitude? It gave it a hot look .. smh
Also no side mirrior
Blinkers an no passing alert on side mirrors . Currently in a lease of the 2014 edition and love it . I was so excited about the altitude coming back an now I am disappointed especially no dual exhaust.


.... October 25th, 2016


Just bought a jeep renegade After driving it for a day or so i realized how uncomfortable the head rest is. Can it be removed or modified. I cant imagine driving thw nezt 4 years with my head pushed forward. Veey dumb design


.... September 29th, 2016


My 2016 Jeep Grand Cherokee has been in the shop for almost 3 weeks got it back today and I am going to have to take it back tomorrow. ....this is some BS....I am tired of this


.... June 13th, 2016


This is a complaint my 2013 jeep wrangler unlimited surged while in reverse or as its called unattended movement with my two 15 year old sons and myself into it for about 80 ft slammed into a tree sending the three of us to the emergency room This horrible event has scared us from ever getting inside another jeep and not to mention totalling the jeep not knowing till the next day that jeeps have apparently been known to do this for about 14 years now


.... May 24th, 2016


I had purchased a 2014 jeep Cherokee in October of 2015. Unfortunately I was in a very serious car accident on 5-20-2016. Some how I did not see a log truck and pulled out and ran my vehicle into the side of it between the front and back axel. The back tires ran over the top of the hood of my SUV. If the truck driver had not seen me and try to miss me I would not be here today. It is by the grace of God that I am still alive to write you this letter. I did want it let you know also how elk the vehicle had protected me. I had been Ina couple of other accidents many years ago. (Not my fault) and suffered a serious whip lash and banged up pretty bad and had to be off work for several weeks. With you vehicle I received a minor whip lash and bruises from the air bags. With the safety features in your vehicle I was able to go back to work the next day and I was not even more sore by the 2 and 3rd day like most people typically are. I just want to thank you for the great safety features that you have in your vehicle. (I am also very short and have always been nervous about the air bags hitting me in the face and getting injured. I did not get one bruise on my face) Thanks again. I am hoping to get another Good used SUV with low miles for my job. I do home health therapy and I am on the road a lot. Sometimes people only hear the negative. I thought it would be nice to share a positive. Thanks one more time.


.... October 21st, 2015


hello,
I have Jeep WJ 2001 3.1 turbo diesel. it has several problems which I would like to list here
1. AC and heater does not work, is not blowing hot and cool air. coolant is existing in the system, checked by profesional
2. fuel spiral light on the dashboard is turning off after 1 minute after engine starts working 3. the main problem is that RPM is not going above 1800, so it does not have torque.
please, respond to this coments
thank you


.... September 20th, 2015


I have a 1997 Jeep Grand Cherokee with 166000 miles on it up until the last year I have had problems with it starting and stopping on its own. I have contacted and have taking it to the Jeep dealer over the last couple years and they have not been able to diagnose the problem. After looking at Jeep forums it appears this may have been a design problem and I have not been able to get deep to assist me in this matter.. I have tried to keep this Jeep alive with maintenance and at this point I have a rebuilt Jeep and it still stops and starts and stalls on its own. I feel that Jeep has neglected to address this issue and I don't know how many people feel the same way.


.... September 9th, 2013


I would like to let everyone know to NEVER buy a jeep or any Chrysler product. They out you in cars that are lemons and don't do a thing about it! I leased my 2011 Jeep Wrangler in June of 2011 with no more than 30 miles on it so far my jeep has flooded 3 times because the door seals were not right 2 times of which was after they had "fixed" it after having my jeep in the shop for a week at a time 3 separate times and still has a slow leak to this day. My heater core went after a year and now two years and three months later the thyroids are bad which now make my Goodyear (which are great tires) go bad as well. I call and talk to customer service and no one will help. So just think twice before you go buy jeep dodge or Chrysler products


.... December 8th, 2012


I have a 2008 jk had a lot of mechanical and electrical problems never had so many with a new car this is my 3rd and finel jeep!Chrysler is no help just band aid after band aid.


.... November 26th, 2012


DO NOT BUY ANY JEEP. I have a 2002 Grand Cherokee with faulty air blend doors. The problem is all over the internet. The repair costs $750-$900. I have had it done three times now. Chrysler/Jeep knows of the problem and won't even develop a part to prevent the issue from reoccurring. It's a money maker for these bastards. Be SMART, and avoid this company. The cars look nice, but the parts underneath are cheap and the company doesn't care at all.


.... November 1st, 2012


This is a comment for your marketing research people. As I look for a vehicle to replace my 2001 Cherokee I find the overweight Grand Cherokee and the not so great Liberty.
My primary purpose for this vehicle is to pull my 2500 lb. RV camper many, many miles. I am looking for reliability and good fuel economy. No current Jeep capable of my towing needs fits the bill. I want a vehicle that is simple. I don't need power windows or door locks or other useless items. I would like to have what my 01 Cherokee has. Rear wheel drive, manual transmission, manual controls, air, roof rack, basic usable stuff. Now I know marketing people say we don't by manuals. It is hard to buy one, because you can't find one in almost any brand or model. We would buy them if they were available.
I read about your 2014 replacement for the Liberty or as your marketing people are saying a replacement for the Cherokee. This is no replacement for the Cherokee. Front wheel drive! Try to pull a 2500# trailer up a gravel grade from stop with front wheel drive. It doesn't work.
The best thing Jeep can do with their current plans, is to bring the overweight Grand Cherokee out with the 3.0 diesel. At 4700#s it probably won't get stellar mileage either, but at least it has rear wheel drive even if it is not available with a manual transmission. Hold the power door locks and other trivial electronics and then at least you will be headed in the right direction. Remember, today's marketing people aren't necessarily car people. You need some old hot rodders contributing to your marketing decisions.


.... August 18th, 2012


Built for the outdoors.

I rely on Jeeps for any particularly rough outings that I may have. Their structures are perfect for braving the toughest of terrain.


.... May 24th, 2012


I own a l998 Jeep grand cherokee it is now 14 years old with 312,000 miles on it, this has been the best vehicle I have ever owned and wish I could afford a new one because I would definitely buy one even though the one I have now is still up and running and gets me everywhere I need to go. The only thing that has been replaced on this vehicle is a fuel pump and of course tires. If you take care of a vehicle it will last you a long time. I love my jeep!!


.... February 28th, 2012


2012 Unlimited Rubicon can't contain rocks picked up by front tires. I had 3 of the 4 rear door hinges chipped and repainted before 1000 miles. I'm not off roading just driving on gravel. Now 3 of 4 rear door hinges are chipped again. I'm continuing to fix and document the problem. Hopefully after the eighth time of fixing the same problem I can turn it in on the Lemon Law. 2013 models look to have a tube welded on the rock rail to eliminate this but what about the 2012 owners. HELP. Rusty Hinges


.... June 16th, 2011


Sporty, but Guzzeling

Jeeps are sporty and fun to drive, but they get awful gas mileage. Unless you really need a high clearance, off road vehicle, you'd be better off getting a more economical car.
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