Samsung Reviews and Ratings

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Please note that this is the general reviews section for Samsung and does not contain reviews of specific Samsung products. You can read or post a review concerning a specific Samsung product by viewing the Samsung products section.

Overall Ratings

1.95 based upon 107 reviews

(69 ratings)
(8 ratings)
(6 ratings)
(14 ratings)
(10 ratings)

Attribute Ratings

Customer Service (99 ratings)
Perform as Advertised (96 ratings)
Timeliness (94 ratings)
Use Again (96 ratings)
Cost Effective (95 ratings)

Samsung Reviews



.... January 20th, 2023


Camera and storage capacity on Samsung Zflip

Samsung has come far with providing the best phones ever... But mostly I have loved the recent Samsung galaxy Zflip.. It's on another level when it comes to the camera and storage capacity especially for saving important documents... The camera is clear, flexible and comes with a lot of upgrades.... I highly recommend Samsung products to everyone because they are the best and easy to use and definitely reliable.


.... January 8th, 2023


Amazing Produce have ever Seen.

The best to you everyday,compared to any other product,very affordable with a long lifespan.


.... December 13th, 2022


The Samsung company.

Samsung is a South Korean multinational corporation that is known for its wide range of consumer and professional electronics products. The company has a strong presence in the global market and is one of the world's largest manufacturers of smartphones, TVs, and other electronic devices.

One of the things that sets Samsung apart from its competitors is its focus on innovation and cutting-edge technology. The company is known for investing heavily in research and development and for producing products that are feature-rich and user-friendly. Samsung's products are often well-designed and offer a range of useful features and capabilities, which makes them appealing to a wide range of consumers.

Another strength of Samsung is its customer support and service. The company offers a variety of support options, including online resources, phone and email support, and in-person service at authorized repair centers. This means that customers can get the help they need quickly and easily if they encounter any issues with their Samsung products.

One potential downside to Samsung is that its products can sometimes be expensive compared to those offered by its competitors. This can make it difficult for some consumers to afford Samsung products, especially if they are on a tight budget. Additionally, the company has faced some controversy in the past, including allegations of unfair labor practices and environmental violations.

Overall, Samsung is a leading global electronics company that is known for its commitment to innovation and customer support. While its products may not always be the most affordable, they are often worth the investment for consumers who value quality and performance.


.... August 1st, 2022


Good reviews are paid for

Anybody who says Samsung is good must work for them or getting incentives to post positive reviews. CORRECTION the phones are alright but all their appliances are not worth the trouble of purchasing. They will break down guaranteed. Stay tuned for more details of inferior products


.... August 1st, 2022


Fed up with Samsung's crap

I am making it my life's mission to spread the truth about the inferior products made by Samsung. This is my first review ever and I was compelled by my conscience to write this statement. There will be hundreds of negative reviews to come and I will be relentless posting these everywhere.


.... March 6th, 2022


Quality and durability of Samsung Galaxy S21

The Samsung Galaxy S21 very fast and more advance when it's comes about internet connections. Good quality pictures ,good hearing system quality housing and very lucrative .


.... August 21st, 2021


Should buy samsung products like smartphones or not?

I have purchased Samsung smart phone 2 years ago ...and I have just satisfactory experience as processor processed good...but in gaming field it some how lags.


.... July 18th, 2021


Samsung Galaxy core M01 review

I've been using this device since an year and it's functioning is pretty good according to its price.
It has good sound quality, and I've been doing multitask on this device and it hardly ever lags behind. Games takes a little time to be loaded but runs smoothly. The only thing you've gotta compromise here is camera quality. Screen display is fine.
Again samsung products are known to be heavier than their counterparts , same is the case with this one.

Thus if you could compromise camera quality and want a basic phone than this is a good choice.
Overall its value for money. I'm satisfied with it's performance so far.


.... May 27th, 2021


Nice product

Samsung mobile very nice product. Mobile display number on display motor display
This display others mobile not allowed very nice display smooth heart display


.... December 16th, 2020


Samsung UHD series TV review

Samsung the Saviour !

I have been using Samsung tv for the past 4 year and haven't experienced this flexibility and ease of use with any other television. Below are some of the points to help you to consider Samsung.

1.picture quality :

Any 4hd tv would offer high picture quality. But beyond that Samsung gives a clear view of every single pixel displayed on the screen. Even a bad resolution video will display at its best on Samsung tv

2. Colours :

Video colours don't change with different televisions however, the colours displayed on Samsung tv are bright but don't hurt the eyes. Even after watching tv for long hours you wouldn't feel the strain on eyes.

3. Internet connectivity : doesn't disconnect unless there is a wifi outage. The smart tv is very fast in streaming even with average network connection.

4. They text keypad is very user friendly. It smartly suggests texts or letters that you possibility would use to complete the word.

5. User friendly

Options on tv, mouse, setup, modes, navigation everything is very user friendly. Even a less tech savvy person can use it with ease.

Budget friendly, user friendly smart tv - Samsung


.... December 5th, 2020


My experience with Samsung

When i use android devices then I'm not satisfied with it because it was getting hang but uncle have Samsung tv and its really amazing. But i like its customer service may he i will use Samsung tv but not Samsung may be.


.... August 22nd, 2020


Samsung is best

I always trust samsung brand for their Genuine and better quality products.


.... February 16th, 2020


Samsung note 9

I will give 9 out of 10 for looks of the smart phone. Performance wise it is also impressive. It's cameras are awesome and it gives clearity in pictures. like always samsung is best in terms of screen quality


.... February 4th, 2019


I am having trouble with my Samsung washer, there have been 2 recalls on my peticular machine. I have owned it less than 3 years and need assistance.


.... July 21st, 2018


Samsung galaxy J7

Can't figure out why my UI user interface keeps showing a message, saying unfortunately your UI has stopped working. The only option is to click ok. No way to report the problem.


.... June 12th, 2017


Yes I pull up 4K 60 inch TV which is a smart TV. Please give me the dumb TV back. I have called Samsung now at least 15 times and they are as follows: uninformed, rude, in downright stupid. The TV there's a piece of crap every time I changed from Blu-ray player to streaming I have to rewire my whole system not very smart TV. As far as the remote I'm on my 5th remote. The batteries just fall out of the remote and you have to shake it or bang it to make it work. I have called them 3 times to send me a shipping label they still have not. I would not tell my worst enemy to buy this . I thought like everyone else that Samsung was a reputable name no longer will I rely on that I give this


.... May 2nd, 2017


I have a Samsung Galaxy S7 and it is the worst phone I've ever had I just bought it online sealed in pack still. I charge my phone as instructed in manual I use provided charger and the battery has burnt out and damaged So now I don't have a phone I trusted in Samsung and I am very disappointed and continue to leave reviews every day in reguards to the disappointment of money lost from investing in this Samsung Galaxy S 7 phone. I have used cheap iPhones and have gotten better results


.... January 30th, 2017


i received my free trial harry's razor and it is exactly as your advertising says god job on that one you now have a reliable dediaced new customer


.... December 31st, 2016


Dishwasher broke 4 times in 6 months and they won't replace. Customer service is just drones reading from a script. Started 'Samsung Repair Support Group' on fb to gather stories and maybe get their attention - please join us!


.... December 6th, 2016


Without an earphone Jack or 4k on your new s8 coming out, you aren't getting my business. All the big high end phones are going to have 4k. Surley after your huge mistakes with the note 7, you would have tried a little harder for the consumer. I have had all the galaxy phones but I will be looking for something else now.


.... November 13th, 2016


We bought a sansung refrigerator in May 2016. In October 2016, the ice maker stopped working. We called Samsung certified service and they gave us a guy in Dallas eventhough we live in Houston. The certified svc guy in dallas told us that the warranty expired 1 tear after manufacturing not 1 year after purchase so we out of luck. The warranty paper we have clearly said 1 year after purchase. What kind of bs is this? We want Samsung to fix the $2,600 refrigerator.


.... November 8th, 2016


terrible appliances not even a year old and i have called for service atleast 5 or more times.

refrigerator makes loud sounds whne the ice defrost cycle. ice not dispensing in whole cubes

lot of frost build up

oven cant turn to slow simmer will turn off one of the burners takea a kong time to lite up.


microwave top of the line and still weal power.

never ever buy samsung .

have a phone less than a year and battery as wellas volume issues...

called several time snot resolved ...


.... October 2nd, 2016


Bought a top loader machine 1 month ago. Endless problems. technician already repaired 4 days ago n now the machine caused my whole house to get flooded. Absolutely pissed off. Will never recommend anybody to purchase this brand. Just endless problems. I want a full refund. Or I will take this matters further.


.... September 20th, 2016


Samsung Ecobubble Washing Machine. Clothes Come Out Dirtier Than They Go In. This Is The Worst Product I Have Ever Purchased. 5 Year Warranty An Absolute Joke. Customer Service Does Not Exist. I Will Never Buy A Samsung Product Again Ever !!!! Back To Bosch For Me!!!!!


.... September 7th, 2016


Exposure Parameters

this product have automatic Exposure Modes having less weight and affordable price.this product have Li-ion rechargeable battery and having better performance.


.... August 29th, 2016


I have been Galaxy/ droid fan for ever and despised the iphone, until now. This brand new Samsung J3 is the slowest, worst auto-correcting phone i have ever owned in my entire life. I honestly want to break it in half every time someone texts me because that means i have to use that damn typing system they have. Totally and utterly disappointed. Unfortunately i cant just get a new one because this piece of junk was way to expensive 2 weeks ago and now i am stuck with it. Thanks Samsung.


.... July 9th, 2016


Why would Samsung, a supposed leader in TVs, make almost all their TVs without full spectrum bluetooth audio output. Do you not talk to your cellphone partners?
Samsung cell phones have been doing it for years. You are tone deaf.


.... July 8th, 2016


Just wanted to congratulate Samsung on a radio with cd and cassette player that I found 12 years ago on the side of the road someone had thrown it out, me and my Husband picked it up for a joke to our kids for christmas. We keep it outside on our patio to listen too, but sadly the cassette doesn't work nor the cd player and now the sound is going out I don't won't to throw it away it has been such a nice radio,model number RCD-750 thank you for such a good product. Would love to have another one again. Again thanks


.... June 29th, 2016


Dear CEO SAMSUNG India
MY humble request to you is I want to return back all.my Samsung products free of cost to you because it's worse in quality and carry no sales support . I have wasted my hard core 1.75 laks on these products
.
If you fails to do so I will no other option take legal proceedings.
Also request to spare some time to read customers complaints. They are are crying. ..


.... June 29th, 2016


Suckes very bad quality. Worse than local products
I have purchased all Samsung home appliances in my house which worst burying . Samsung all products specially LED TV AND AIR CONDITIONING. I will never recommend these products to any of friends . dearest n nearest
With in 3 years of purchasing it started getting trouble and company is not ready to even listening my problem.
My request to all never ever go with Samsung products specially LED TV AND AIR CONDITIONER.
Regards
Rajesh Soni


.... June 23rd, 2016


Worst after sales.

I request everyone across the world not to buy samsung. Their after sales is pathetic. I am getting their flagship model, note 5, repaired from a local repair shop and selling it. They are very unprofessional and inefficient and incapable of providing service promised. Never again will I buy a Samsung. I hope this company shuts down forever.


.... May 14th, 2016


I am 74 years old, and had an experience that I wanted to share with you. I live in a retirement community in So.California.We have an indoor pool that I frequent often. This last week I went for a swim, and worked out for about 30 minutes doing laps. At the end I decided to jump in the Jacuzzi and relax. I stayed about 20 minutes .As I was leaving I felt something in my pocket that was not my keys, but my Samsung S5 cell phone. I jumped out and immediately took it out and to my surprise it was working, not flooded with water. I guess old age gets us all eventually, but for me at my age buying a new phone is not going to happen. I appreciate the quality and workmanship that goes into your product. Companies that offer a great product need to have positive responce when it is due. Thanks again Gary


.... April 11th, 2016


Perhaps if your company put the bleach dispenser in a more user friendly spot I wouldn't get bleach on myself. I never had that problem with my Kenmore. Just sayin


.... March 1st, 2016


My Samsung Galaxy Core Prime keep on saying (Device Over Heating Cannot Open Application) it wouldn't charge i had minutes on it i dont know if this is a normal technical problem or a a rare problem but i took excellent care of my phone i would really love if samsung did somthing to fix my phone or if i could trade it in for a new Galaxy Core Prime Thank you please take this to note and see if others are experiencing this problem


.... February 13th, 2016


This is really in between. But its just in the negative side. I mean, I have the new Samsung tab 4 and in about a few months iT just went into a total breakdown. Battery wasted 2 percent every single minute, and my brightness was at the middle. It crashed apps, the storage space was full but still was laggy. This is bad.


.... December 29th, 2015


i just got a samsung tab3 lite model sm110ndwaxar as a christmas present. i couldn't find how to set the sd card as default storage for music from the playstore. i just finished chatting with samsung. i was informed that wi-fi only tablets can't be set to have the sd card as default storage. the music has to be downloaded to internal storage and then moved to the sd card. what a waste of time. if i had bought this piece of junk i would have returned it, but i can't. i have other samsung products and have had no problem with them.


.... December 25th, 2015


Samsung Galaxy Note 5 Review

This phone has all the quality of a sophisticated phone. The camera is smart especially the front Camera. I enjoy using the stylus as well when am in a meeting or noting things I would likely forget. The phone supports quad band and dual sim. You can not expand the memory beyond the installed capacity but that is no minus for me.


.... December 23rd, 2015


Note 5
Camera lens very fragile

âA533;A533;I bought a Note 5 less then one month ago and the camera lens already broke. Not impressed!
When I took it to a repair shop they said they have had more complaints about the lens on the Note 5. I am always very careful with my phone and have an Otter Box protection cover on it, haven't dropped it and somehow it broke.
It cost me almost $50 To repair.


.... December 1st, 2015


hi i bought a samsung side by side fridge with freezer problem with water build up in fridge fixed with stop gap by engi under warrenty and when out of warenty did not want to know even though same problem then spring went on door 2 times the ice maker stoped working worst buy ever never buy a samsung again in company rating samsung are 526 out of 800 speaks volumes.


.... September 22nd, 2015


My s3 mini gets hot when I use it, why? At the same time it drains the battery.


.... August 2nd, 2015


I was on the lake yesterday with some friends and my phone fell in the water. After searching for almost 10 minutes we finally found it. To my surprise my phone was not damaged at all. It even showed the missed call while it was underwater. I absolutely love my Galaxy S5 Active and this proved to me that my money was well spent. Great product Samsung!


.... July 27th, 2015


They have a poor quality of phone! The handset that they are selling is so expensive yet the handset is not good and its not fanstatic! I just wasted my money with this cellphone that I have. I want to throw it on the trash!!!.


.... June 24th, 2015


Samsung Galaxy S6 is worth the price!

Great phone. I chose this over the Note 4 as the replacement for my S4. Aside from a so-so battery life, I love everything about this phone. It charges very quickly and the wireless charging works perfectly even though my Otterbox. NO REGRETS. Super fast phone.


.... June 22nd, 2015


I just bought samsung galaxy a5 last 3month and i really satisfied with samsung quality of thier smartphone , the function is very good , i recomended for those was looking for smartphone go for samsung much better than other brand , long live samsung !


.... May 9th, 2015


These new colors are horrible. Worst is that neon teal. It's everywhere and very hard to read. Makes the auto replace useless. What were you guys thinking, we are all 7? Please give us an adult format. I don't like this fisher-price look.


.... April 4th, 2015


Just wanted to let you know I once owned a Sumsung Galaxy 3 phone, I switched to a Motorola Maxx and now I finally have a phone that works. Just wanted to let you know I will never consider ever buying any Samsung product, ei. TV or whatever junk you make!


.... March 16th, 2015


The Samsung galaxy rush is the worst piece of junk out there. I would do better with two cans and a piece of string. How can you put such trash like this phone on market. Always loved Samsung just gonna have to switch over to an LG or an apple do a better job or lossing a loyal customer


.... November 19th, 2014


Samsung T807A

Love my new SM-T807A, BUT, have spent five hours online trying to find out what and how to fix it to get streaming video. Platform does not support Adobe flash and there is zero information on how to remedy this problem. Come on samsung, you think maybe you might make it a bit easier by letting us know this and telling us the prescription for the fix. Other than this it's a great tablet. Absolutely love the camera, and the screen resolut I need is better than my dam HD tv.


.... August 29th, 2014


Do NOT buy Samsung RF266ABPN

"I have had nothing but problems with this refrigerator and have since discovered it has a known problem to Samsung, they just don't choose to fix it. Since the day I purchased the appliance, puddles of water have formed under the ice crispers. I was told this was normal. Ice began building up in the inside back of the fridge, which eventually cause the fan to stop working and the fridge from cooling. Conveniently out of warranty, the service repair person told me they've fixed this many times on this Samsung fridge and that it is an issue Samsung is aware of. They won't, however, admit that and the $416 fix is at my own cost. Pretty ridiculous for a fridge that cost over $1000 to purchase!"


.... August 18th, 2014


Great Phones

I owned a Samsung Galaxy Mesmerize and it was a great phone. It performed as advertised and had great call quality.


.... August 14th, 2014


vcat hearing, video evidence galaxy tab does not connect to wifi, while 4 iphone all connect to same wifi without issues.


.... June 9th, 2014


Recent brought Samasung Grand Quattro, One of the worst phones, I ever had in my life.

worst battery back up, no voice clarity & it gets switch off automatically twice a day.

Was so Happy with my Sony phone.

Will never buy samsung again and will also suggest my friends and family members not to buy one.


.... January 7th, 2014


SAMSUNG T528G

THIS COMPANY SHOULDNT SELL PHONES... THE T528G IS THE WORST THING EVER BUILT....YOU MIGHT AS WELL BURN YOUR MONEY THAN PURCHASE A T528G, at least you will get heat.......almost every phone sold at our local wal-mart. came back in about 3 weeks or less


.... December 18th, 2013


FYI anyone wanting a dependable and reliable washer. I would NOT recommend a Samsung frontload They are junk and when they do break down the parts are NOT available for months like 3 months and still waiting. They have a guarantee to have parts available for first 5 yrs but truth is they do NOT always have the parts. Customer service is also horrible they can NOT do any thing for the customer. They give u a date for the part to arrive and when it doesn't they just seem to blame the factory. I would think that at some point in time someone would take the blame and accept responsibility. I have since found out Three others I am in direct contact with have also had this issue so it is NOT a one time thing or a one item problem. Samsung does NOT care about the customers who buy from them.


.... November 27th, 2013


I own a Samsung Tablet 10.1. I can describe it in two words, "User Vicious". I am so sorry I purchased it. This message alone has taken 4 attempts to write, I hate this so much I've surprised myself that I haven't thrown it against the wall already. I would never, but never recommend this tablet to anyone.


.... November 7th, 2013


Samsung, Inc.is clearly the worse customer focused company in America. I recently purchased one of their new "SMART TV's" and it had a bug (so they say) in the screen and they claimed that the "bug infestation" was my fault and problem??? The so called "bug" is in fact a pixal failure that they refuse to repair.... Consumers bewarned, don't purchase a Samsung product, you will certainly regret it!!!!!

Stick with SONY!!!!!

Cvaldrich


.... August 6th, 2013


My Samsung one month old S4's screen cracked for no apparent reason. It didn't fall, no accidents , no scratches nor dents to prove that it was mishandled. 3weeks into the repair shop and they told me it's not covered by warranty as it is physical damage. It was a hair-thin crack inside the screen and the lcd wont turn on and even the touchscreen wont work. How can that be physical damage when the crack was inside and there were no dents nor scratches?!?!


.... July 26th, 2013


battery is HORRIBLE this is a samsung s3 mini.
My battery doesnt last longer than half a day even if i DONT USE IT. AND YES i am aware of apps etc i have deleted all apps as well to save battery and still no luck.
as well as going on honeymoon only to come back and all photos took aer blank says unsupproted file, the camera now has started a new foler for photos that i take now leaving the old camera file with all my photos on it blank and cannot access it. been to vodacom they say they cannot help dont know what the problem is. I am sure you know that when u buy a phone on contract they are very strict and hard to just take your phone in. my phone is in perfect condition well looked after but i cannot use a phone like this for work and i can not afford to buy another one. I am very very unhappy!!


.... June 18th, 2013


Samsung monitors

I am using Samsung monitor for my computer.Six months after purchase black dots appeared on the screen and i call them for replacement.They took more than a month to send me the replacement.They took my old monitor and kept the new one in my home without installing it.Then i called the local computer technician to install it.Now its working smoothly for more than three years.


.... June 9th, 2013


Great electronics brand.

Over the years, I've been quite pleased with my various Samsung Products. Each of them have lasted a good long while, and were all a bargain! My phone in particular has been quite an essential in my day to day activities.


.... May 24th, 2013


I acquired a galaxy s111 when signing up with T mobile last august.

I has just died completely and i have lost a lot of contact/diary info which i will have to re input APS etc

T mobile v unhelpful --EE in st albans UK .

I am not impressed as you can image.

I may just be unlucky but will buy Apple in future ( and back up everything)


.... May 9th, 2013


My Samsung S3 has recently had an update and I am really disappointed with the results in my dictionary. It's so frustrating when I type now, that the dictionary won't allow my new words, or recognise them again, even in the same sentence! It won't add, or save new words to the dictionary, and is sending me loopy! !! Please please fix it.


.... March 25th, 2013


I bought a galaxy note 2 last December 2012 and after 3 months (March 2013) the mobile crashed manufacturer defect where it stopped chraging or working. I delievered the mobile to the techniical support (Samsung Egypt)and they told me the mother board need to be changed. It has been there since the 3rd of March and they didnt give me the mobile with the new mother board or gave me a new mobile. this is a very bad repuattion for samsung. I need the problem to be solved and tohave a mobile asap.


.... February 7th, 2013


Finally fixed my Samsung t v with bulging capacitors after NO help from customer service. Bought a new power supply board and installed it myself (still cheap capacitors). In the last 11/2 years also bought new Blu-ray player from Samsung. What a piece of garbage! Went out and replaced it with a Sony. Guess Samsung doesn't want my business! Goodbye Samsung!


.... February 7th, 2013


i have had a 2 samsung strat (smart phone) for a year and 3 months, and it has been a nightmare from the beginning, and the update samsung sent, made it that much worse. it has problems switching from data to wifi, i will show wifi, but it tells me i don't have a signal, most times i have to reboot the phone to get it to work, and after a short time it goes right back into problems...between paying for this piece of junk, and the cost of my verizon service, i am looking forward to the end of this contract so i can get rid of both of them. never ever will get a samsung phone again!


.... January 31st, 2013


purchased a Samsung printer about 2 years ago and using Samsung cartridges. The color cartridges claim to print about 1,000 pages but after less then 500 (and many pages do not use a lot of color) my color cartridges are empty!! Samsung does not warranty anything...they claim 1,000 pages but then with the complaint they sent me to the store where I bought it.
What a joke...This is my second Samsung product that is a LEMON!!!!!!!!!


.... January 31st, 2013


Have had the water dispenser repaired at least three times and it is down again! Made a mistake by buying a samsung fridge. You can be sure that I will not buy another! In fact I am so fed up with thia product that I am going to replace it and it will not be a Samsung!!!


.... January 12th, 2013


It is hard to find advance settings for this samsung propel a767

I need the advanced mms sending settings for this samsung sgh-a767. I used to be able to send mms, but after I let my battery run and be dead for a few months, it cleared those settings. I cannot find all of them anywhere like static, dns, etc. ! And I really do not like how fast this battery runs low when playing with the mp3 part. That shouldn't drain the battery if it's made to do it! Also, the ports on these phones are all bad! I have to hold the charger in to charge it. This isn't the only Samsung phone that has happened to either. Just saying.


.... January 10th, 2013


Could be worse...

While my Samsung phone doesn't offer access to apps, it sure is a big improvement over my old Sony Ericsson phone. The battery life is something I can count Samsung on getting right.


.... January 3rd, 2013


bought a samsung 52' flat panel tv 2 years ago.bought it at sears. had an estimate today to fix control board for $674.21. are you kidding me? samsung knew they had problems with control boards, yet did nothing about it. will never buy another samsung product or ever shop again at sears.


.... November 28th, 2012


I am very disappointed with my Samsung tv. I've been doing a lot of research online and I'm finding out that the issues I have with my tv is a result of a defect. However, my tv is not considered as a defect, even though its the same problem as the other tv's. we spent a lot of money on this TV barely 3 years ago, we have already replaced a bulb and now this.. I will never buy another Samsung.


.... November 20th, 2012


after two years my Sansung LCD PANEL HAS GONE, TO REPLACE THAT WOULD COST AS MUCH AS A NEW TV I AM TOTALLY DISAPPOINTED AND DISGUSTED I WILL KEEP AWAY FROM SAMSUNG PRODUCTS. I AM WORKING ON TRYING TO GET A NEW ONE FROM SAMSUNG, OR AT LEAST HALF THE COST. I DONT SEE IT HAPPENING??
THESE TV'S ARE MADE VERY INFERIOR.


.... November 13th, 2012


$1,100.00 washer does not work

needed repair when it was about 1&1/2 years old and now is 5 years old and not working again washers used to be $300 - $500 and would last 20 years or more no details in owners manual all they offer in that waste of paper is Level, plug-in door shut all the way or call for service
Will never buy SuckSUNG again and will advise my customers to stay away


.... November 7th, 2012


I purchased a new Samsung fridge, model No SR509ew ON 16/06/12. DURING August the freezer was not working properly. I phoned your company and was referred to several of your preferred technicians.By the time the first available technician came, it was 3 days later and most of the food in the freezer had to be thrown away, about $200 worth. The technician did a good job, found a blockage in system and fixed it. Unfortunately, the fridge broke down again recently. This time it was the fridge section. I rang the same technician and he came again to fix it . This time it was a blown fuse which affected the operations. Again food had to be thrown away as it was over a week. My concern is, will the fridge/freezer break down again? I cannot afford to throw away food every time it happens when a brand new fridge does not work.
Do you have any suggestions?


.... November 6th, 2012


We've been using our new 40" Samsung full HD LED TV for 5 weeks, all of the sudden while we're watching TV a loud noise comes out of it and a line starts appearing on the screen. It turned out to be a crack on the panel, but in the inside. The TV is not even mounted, we didn't touch it, didn't do anything to it and it's been sitting there for 5 weeks. Its happened under the Warranty period. So i expect some advice's from Samsung authorities my mail id


.... October 12th, 2012


i bought my everything samsung galaxy wonderslast june2012. everything were been fine.but ater more then 3 months the phone doesnt worked proprly..im always using fb,yahoo and skype but now my when i open the app. i cant see my face same with the person im talking too. some unnecessary sunds comes out.due to they cant and i cant heared each other.i spent much money on this samsung galaxy wonders but i can say, i just wasted my money.
hoping u will do something how to fix m mobile
we all have 3 different samsung mobile..assuming samsung was good..dont disappoint me..


.... October 4th, 2012


I can only say how disappointed I am with Samsung. I have a 55" samsung that went bad (mother board) after only 2 years of limited use. Called support but it was out of warrantee. Explained that of all the computers and digital TVs I've owned this is the only 1 whose mother. If they won't standby their products then I have to say that next time its Sony or LG for me.


.... October 2nd, 2012


recently threw out my 42 inch plasma tv because samsung knowingly built them with faulty capacitors this tv was less than 4yrs and cost over 1400.00 it can now be found for less than 700.00 which makes a repair not worth it,also my samsung microwave recently quit no power at all this unit is less than 3yrs old and all they can tell me is to have it serviced again not worth the cost of the repair.These products are very poorly made with no cause or concern to the consumer samsung should spend more time developing reliable products instead of making them look pretty.Horrible customer service because they just dont give damn.I will never buy another samsung product and i urge anyone else to do the same,you can buy a cheap appliance or tv and get way better life out of it,DONT BE FOOLED BY SAMSUNG THEIR PRODUCTS ARE JUNK


.... September 27th, 2012


Samsung Glide

The phone has had a numerous amount of complications with anyone who have bought it, including myself. A week after buying the phone it would shut itself off for an hour at a time and then when it was on it the screen was just destroyed. Do not buy this.


.... August 12th, 2012


Samsung Galaxy Y


27 December 11
Good Entry Level Android phone
This is around the best entry level Android smart phone and coming from Samsung, has good build quality and features.

The phone does have some issues like hanging during calls sometimes and a few call drops. However this does not happen always and since it comes with Gingerbread, it is far better than most others running with Froyo. Trust me GB is way far too better than Froyo.
The processor is decent and overclocking it is not recommended as it is almost running at its max capacity.

For users who want to start out with Android but do not want to spend too much on a high end phone, this is the best one you can get.


Definitely recommend this phone and for this price, there will be no regrets at all.


.... August 9th, 2012


Samsung Wave 2

Samsung Wave 2 is great! has a wifi, easy to store contacts, text and user friendly, but not as user friendly as you might expect, ever since I bought mine it keeps having problems first it freezes all the time, and then restarts, what's more annoying is when you are in the middle of writing a text!! Took it for repair, but after a month the problem comes back again this time the camera doesn't work properly and freezes the phone up!


.... July 31st, 2012


Phones are of lacklustre quality.

Compared to the brands that my friends rely on, my Samsung phone is clunky and unappealing. It's vibration system sometimes fails, so I miss calls sometimes.


.... February 28th, 2012


Caution: If you buy the Rugby cell phone and don't want to activate push to talk feature, you will inadvertently hit that button every time you unfold the phone and then have to hit 2 or 3 buttons to get out of that screen. This feature can't be deactivated and is a real nuisance.


.... February 8th, 2012


SAMSUNG 67" HDTV

We've had our TV for about six years and other than bulbs, it has been great! We bought one of the high end models that had very good specs, but not all the trick applications ande have been very happy.


.... January 30th, 2012


WORST CUSTOMER SERVICE EVER

I purchased a 55" LED primarliy because it could play files off of a network through All Share and because there was an App to control the TV.

The Allshare doesn't work over Wifi and when files are hosted on the network, it says unsupported file format even though the formats are on the Supported format list.

I tried Live Chat (Waste of time), Tier 1, Tier 2, Tier 3 support and every single person was useless. None of them had any clue aobut the product and kept reading their script which was essentially, uninstall, reinstall, turn the TV off and back on. Moron's.

They said someone would get back to me and no one has other then an email with instructions on how to setup Allshare. None of the documentation has anything regarding troubleshooting or what to do if No Devices are connected. They still have not resolved the problem and so far this TV is plain false adverstising.

Another little beuaty tidbit, the remote control app for iOS won't connect to the TV if SmartHub has already launched. So if you're using your remote from your iOS and it times out and goes to the lock screen, you can't reconnect to the TV unless it's not on the Smart Hub.

What a pain!

Never buying Samsung Again for anything. Can't wait for Apple to come out with a TV.


.... December 26th, 2011


I bought the Samsung Omnia 7 for windows. Within 6 months it stopped working and now has been in repair for more than six months. I will never buy another Samsung product again.


.... December 23rd, 2011


Great customer service

I had a samsung widescreen tv that stopped working (the screen only showed a white bar), and they replaced it free of charge. Great service, I must say.


.... December 23rd, 2011


The Best Brand But Not Have A Good Brand Image

If you look at the samsung products closely, they are actually much and much better than the Big Brands. But the only thing in which they get defeated is their brand image, which they have lost in past years. The Phones from samsung, Smart Phones, are so much better than Apple's iPhone still iPhone is sold because of its brand image.


.... November 25th, 2011


Defective Samsung Washer


Today I received a call at work from my wife telling me that our washer had literally exploded in our garage. We have only had this washer for three months. The explosion actually pushed our dryer two feet to the side, it also created a hole in the wall and another one in the dryer. The washer top part seem to have become dislocated from the unit and the washer itself ended up two feet in front of where it was based. Luckily no one in my family was in front of it otherwise it would have been a disaster. We called Lowe's Extended Protection but the earliest they could come out to examine the washer was three days from now, even after telling them how serious the issue was-not acceptable. I hope Samsung can find out what caused this before anyone gets hurt by this defective washer.


.... November 18th, 2011


samsung galaxy s2 battery is really really suck! it take 3hours to fully charge but drain battery is faster than i pee! what a poor battery life!!! its incomparable with iphone!!!
please compensate all galaxy s2 users with extra 1more battery!


.... October 19th, 2011


I went and replaced my old dishwasher with a new samsung dmt300rfd,nice and quiet,the bad thing is that it doesent clean well,uses alot of water,leaves black mold on the bottom of the silverwear racks,and the bottom of the door and seal become jambed up with food and mold. very disapointing ted


.... October 18th, 2011


Sumsung charge.

Worst phone I have ever had AND the most expensive. I purchased this phone through Verizon. It is awful. Can't answer it half the time and it freezes the other half. Stay away!


.... September 29th, 2011


Samsung appliances SUCK! Installed high-end Range, Microwave, Dishwasher and refg. Only the refg is still working after 26 months and light duty use. Noting covered by warranty. The stove controls don't work, I had to replace the oven elements, The MW is a joke, nothing works right, the dishwasher basket is falling apart, really, all the parts are just falling off. At least the refig is still working execpt for the water filter. The replace filter element light came on after a few days of operation and I changed the filter 2 times, but it never went out. So be warned Samsung Appliances "Suck"



.... August 14th, 2011


My husband and I have been married for almost 40 years and have owned many different brands of washing machines. While raising our kids we always went for whatever brand was the most affordable. When the kids left home and we needed a new washer I treated myself to a front load washer. Thinking that I couldn't go wrong with the Samsung brand I bought one. I have never been more dissatisfied with a washing machine. My husband is a farmer and his clothes get pretty dirty but this machine doesn't even clean stains out of my nursing uniforms no matter what detergent or additive I try.


.... August 11th, 2011


ABYSMAL CUSTOMER SERVICE

Purchased laptop computer ONE month ago for $1500. Charger failed during business trip. Overnight mail of new charger would have been simple quick fix. Samsung Customer "Service" said "absolutely not. It was not their policy". Even at my own expense!


.... August 4th, 2011


dear sir
i have purchased samsung refrigirator in 2007 july, recently the items in the refrigirator are get damaged water also found inside the fridge fungus also appering
this is onside but the pain full is
while i have been to your service center at guntur bradipet, there i found worest responce and care less answering by the employees on 13/07/2011, which result in total negitive feeling in your products and more particularly in your service and there employees. beware in this compititive hundreds of hands providing service you be on of them not away them. i am very sorry to bring these lines to you


.... June 26th, 2011


Samsung 32A450

My fiance actually purchased this television before we met, but I could not be happier with it to this day. It has great picture quality, and since we also use it as our computer monitor, it is versatile. The audio is the only thing that could be better, but on a flat panel television you are not going to get very good audio anyway so it's not something I would gripe about. It has plenty of inputs and the screen size is nice for us since we sit about 8-10 feet back and anything bigger would seem overwhelming to us. The color quality is great and the picture is nice and sharp. Over all we are very very happy with this product.


.... June 13th, 2011


Quality

I have been happy with the performance of all my Samsung Products. They are durable and worth the price I paid for them.


.... May 18th, 2011


Samsung

I had a samsung phone which i paid 150.00.It stoped working after 4 months.I tried calling customer service but after some time i realized that their customer care suck so i bouth a new phone and it is still working.


.... April 6th, 2011


My wife and paid 16 hundred dollars for a 26 cubic foot Samsung french door refrigerator. It quit working 2 and a half months after delivery. We have been trying to get the thing fixed, or replaced, or our money back for the past 7 weeks, to no avail. Their "customer service line" is a joke. All you get is some poor, 6 dollar a day schmuck down in the Dominican Republic. Every time you call, you get a different schmuck, and none of them ever know anything about any of your previous calls.



.... March 31st, 2011


Totally disgusted with my Samsung TV - it is only three years old and I spent $160.00 yesterday to have it fixed - yet I have another TV that is 25 years old and have never needed to be repaired!


.... March 29th, 2011


Our Samsung home theater receiver has been delivering more static out of the right front speaker than audio. After attempting to find/fix the problem ourselves, we had to contact Samsung.
They helped us reset the receiver, but this did not fix the problem and diagnosed the problem being with the wire connector. We were then told we would have to send the unit back to Samsung for repair. I asked if there was a Samsung service center in our area I could take the unit to and they said no. I was not happy with the inconvenience of having to pay for the packing to send this unit back to Samsung, be without the use the theater system for 10 days, having to re-program all remote controls in order to use the TV, DVD, Etc., was not what I expected in the way of service after the sale. They forwarded my call to the Executive Customer Service center. I asked why they wouldn't send me a replacement unit so I could send the damaged one back to them and they just said they don't do that. They could, they said, eMail me a pre-paid mailing label for shipping the unit, which they did, FIVE times(!) because I could not open the link to the UPS label they sent. When I called about this, they said the only thing they could was snail-mail me the label. Needless to say I am not happy with Samsung's service.
I told them that when I had a problem with a Kodak printer, Kodak shipped a replacement printer to me, along with the packing material, all mailing labels, and simple instructions for sending back the damaged printer. This is the kind of service Samsung needs to provide to it's customers.


.... March 28th, 2011


My Samsung Flat Screen is a lemon. Based on some of my friends experiences, I now think all Samsung TVs are lemons. I purchased a Flat Screen in 2008 for about $1200. It's been problem ridden ever since. First, it stopped turning on. I got that fixed thru warranty. Second, the screen went blank. I got that fixed thru warranty. Now, it has shoddows, burned in images, and white vertical lines in the pucture. Now my warranty has expired. $1,200 for a TV that lasts 3 years. Not good. I don't want to spend any money fixing it because it's a lemon. How many more problems will it have. I quit. My next TV will not be Samsung. - Luke Woody


.... March 27th, 2011


No updates or status of TV repairing, when i will get my mother board back.
I had to make 7-8 calls daily to know the status and when complaint will be resolved.
Service technician made the problem worse in TV.
Picture was ok. audio was on . there was little background noise... Hummmm... on audio. Service technication made TV completely dead... it is more than a week now still i have not yet recieved motherboard back and updates or status on when i will get it back.


.... March 24th, 2011


Not only does the customer care suck, so do the products. Tv, microwave and the frige all have issues! Never again will I buy samsung


.... March 24th, 2011


I am sooo Frustrated with Samsung concerning their Smartphone division and the TOTAL LACK of customer empathy and service...I WILL NEVER BUY SAMSUNG AGAIN!!!!!


.... March 23rd, 2011


Started the services with sprint 4 months ago.
on one of the Samsung phones, screen and the microphone died.
Sprint advised Samsung will fix.
Samsung advised warranty is out.
Sprint sent paperwork that warranty is not out.
Sent the phone to Samsung for repairs.
1 month has past of trying to get my phone working.
Advised by Samsung that they are still working on the phone. Customer service for Technical support told me that they have fixed one issue and working on the other and to call them back in 2 days.
Called today and was told the same story.
My questions were answered as he read it from the brochure. Very rude, would not let me finish the sentence.
WILL NEVER BUY ANOTHER SAMSUNG PRODUCT AGAIN!
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