Yahoo Reviews and Ratings

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Overall Ratings

2.29 based upon 66 reviews

(30 ratings)
(8 ratings)
(12 ratings)
(11 ratings)
(5 ratings)

Attribute Ratings

Customer Service (54 ratings)
Perform as Advertised (56 ratings)
Timeliness (52 ratings)
Use Again (56 ratings)
Cost Effective (51 ratings)

Yahoo Reviews



.... February 6th, 2017


yahoo has gone down the tubes

I used to enjoy reading yahoo news but they have become politically bias and I am sick and tired of seeing the news that bashes our President every single day! First is was running against Hilary and now it's about him doing everything wrong. Come on, You have got to write the correct news instead of stepping to the level of CNN and others. If not me and so many others will just take our email and business else wear. It is making me sicker and sicker by the day.


.... September 4th, 2015


yahoo password

i had a terrible experience trying to get a new password with my yahoo email account. i discovered they don't want you to call of course unless your a small business. i got a number finally to call and was on hold for over an hour. all of this because i forgot my password and the phone number which was on my account had been changed, it would not let me enter an alternate phone or email...very frustrating. one would think a business this huge would have it together.


.... August 30th, 2015


Recent Changes made it worse

Back in time, Yahoo was the premier company for online needs. Now, however, they have been eclipsed by Google. Although still reliable, there are a lot of features left to be desired.


.... July 21st, 2015


Yahoo Customer Support is not very supportive

You know what would be nice...actually talking to a FREAKING PERSON to fix problems. Not trying to search through a web page of nonsense to try to "figure out" how to fix something yourself. My account got hacked, and the only advice I get is sign in, to delete your account...really?? Like I want to sign into an account I haven't opened for 6 years - BECAUSE THAT IS WHEN IT WAS HACKED FOLKS...6 YEARS AGO!! YOU DIDN'T HELP ME THEN, YOU HAVEN'T HELPED ME NOW. Thanks for continuing to suck at customer service. You Rock!


.... July 1st, 2015


Was better before!

I have been using Yahoo services since 2006. Currently, it lacks User support and crashes often due to ads. I've switched to Gmail. One of the good things about Yahoo is that you can customize the wallpaper on the inbox page but I do not prefer the new fonts.


.... April 30th, 2015


Not bad

email service is quite good and yahoo answers is quite benefitiary too..Customer service is not bad.


.... March 1st, 2015


Not bad

E mail service is quite good, but I don't like those advertisements.


.... February 4th, 2015


yahoo email

Yahoo email is ok if you have an ad blocker in your browser, and if you can bypass the general yahoo news page. When it does work, it is nice.

New versions are unlucky in yahoo, likely to crash and require going back to basic view. (One wonders why they bother?)

Customer service is (currently) nonexistent. You survive by getting good ideas from others. (Years ago, it was better.)


.... October 17th, 2014


I hate the ads. I hate the movie ads at the top. I hate the formatting of mail. I paid for no ads and I still got ads!

It seems like it would be so easy to offer no ads, a sleeker format and a news option that's not trash.


.... January 29th, 2014


I use to enjoy checking out sports on Yahoo. Now it is the worst sports spot on the internet. Trying to find out a score or stats of a game is almost impossible. I've switched to ESPN to get my updates. What were you thinking when changed your sports page formats?? Not much about the fans that is for sure!!!


.... December 16th, 2013


I HATE THIS COMPANY!!!!!

I have never been so frustrated, Aggravated and mistreated by any company in my life. There is absolutely no way possible to reach these ppl. A bunch of fake phone numbers with hold lines that simply hang up on you in 30 minute intervals. A web page referral that doesn't work regardless of what link you click, and they are simply holding my domain information hostage!!!!! They claim to have a form to fill out and someone will call u back, but that's impossible also. Liars, losers, and the worst customer service I've ever had in my life. I've spent 15+ hours trying to rectify this to no avail. After being a loyal customer and spending my money with them for 7 years, I'm treated like nothing!


.... December 3rd, 2013


Yahoo Stinks for personal e mail
and customer Service

Its now Dec 2013 and yahoo new mail box app is horrible and no customer service to even help. I tried several posted phone numbers from there site and you cannot get to anyone it goes to a busy signal so dont bother trying 1800 730 2669 or 1800 318 0612 or 1866 562 7219. none of these numbers work ... they really dont care what your problem is just go away is there approach ... will never invest in this unorganized company


.... July 30th, 2013


video's on home page

I really don't like having to view a video every time i want to read an article. At least have an article to go along with the video. I see a lot of comments with regard to this. People at work can't watch videos. Also, I really dislike the new home page format.


.... June 28th, 2013


Great question service.

I like using Yahoo Answers for all the inquiries I have. No other service on the internet allows me to ask questions on just about anything and get reliable answers on a reliable basis.


.... June 7th, 2013


Works fine for secondary emails.

Although Yahoo mail pales in comparison with other clients like Gmail, registration is by far quicker than the other parties. Thus, it is better fit for spam-redirection email addresses.


.... June 5th, 2013


Looks like yahoo is at it again, this time they are running "forced advertising" on the search page. They run the adds on the right making searching more difficult. I guess whatever makes them a few more bucks only they are losing a few more customers. Ime switching search providers


.... May 7th, 2013


Seems to be more trouble than it is worth

I am always receiving spam mail from yahoo members, likely from fictitious accounts. Not to mention the number of people who's account becomes compromised. I have recently stopped using my yahoo account and it seems like there is less problems or unwanted emails now.
Overall: Not a service for me


.... February 21st, 2013


I LOVE, LOVE, LOVE the new homepage for it`s vivid, bold color, print and size, SO much easier to read than the previous pale lavender!!!! Thank you, Yahoo, for this!


.... February 7th, 2013


New and improved emails system

When sending or forwarding emails some come back as undeverable even though person I am sending email to has a good address. Some even have the same provider and some will get the email and the others will come back. Can not talk to a human in USA only in Inda. If I want to chat with USA I have to pay. Service should be free. If you are Internet literate you might be able to figure it out on your own my using Yahoo's hints but not everyone is literate when using Internet.


.... January 24th, 2013


Always use it

I have used Yahoo mail for as long as I can remember and I really like it. That being said, I give it 3 stars because of the seriously ridiculous amount of spam mail I receive. I am used to it after years and years of dealing with it, and I just see it as a mere annoyance, but I think that is only because of the Spam Filter they put in place a few years ago. If it weren't for this, I'm not sure I'd be able to use this service. As for everything else Yahoo, I enjoy answering questions on Yahoo Answers, their news is pretty legit, but I would definitely rather use Google than Yahoo Search.


.... January 4th, 2013


I was viewing the Yahoo Home Page as I customarily do several times during the day or evening, when my viewing was interrupted with a home page change.
I attempted to return to the original home page but could not. I am sure you are very smug and self-satisfied that you have replaced a well organized page with an Entertainment Page that is annoying, if not disgusting. This SUCKS! The original Yahoo Home Page was a perfect site to scan for immediate national/international/and local information. If there was a new alert of any site, I would immediately check in on the original Yahoo Home Page. I would like to have acccess to the original Home Page to avoid this so-called revision that you may think is so cute. It is totally stupid on your part because of the lack of organization by topic and issues. There is no time to scan the page for irrelevant information. The Yahoo Home Page has always been my favorite source to obtain information and search other websites. I promise you that I will boycott any further publicity or advertisers that you promote. You obviously had no awareness of customers. I did call the Yahoo Customer Service phone number to speak with a person whose Indian accent was not understand. This person could not speak English clearly at all, but, of course, this probably is not of interest to you either. It does not appear that your
so-called improvement is either necessary or appropriate to American customers.


.... December 18th, 2012


I have Yahoo email & lately, each time I try to delete useless emails or a spam, the computer seems to "freeze' up, but it isn't because I can sign-out. This has hapened several times & I'm ready to switch email account to some thing else.


.... December 5th, 2012


Why can't Yahoo hire Americans to answer the Phone, when our Economy is so bad. 23 million out of work, and you hire Indians to answer the phone. Yahoo should have Costomer support chat, so we can resolve our problems. Not waist what little money we have calling some guy you can't understand. You help questions are useless, there is not one that helps me.
You make Billions of dollars a year, but you can't hire Americans, to answer Americans.


.... October 22nd, 2012


What is the problem with yahoo the last week? Constantly down, error messages. JUST FIX IT, ONCE AND FOR ALL! People depend on their e-mail. Forget all the bells and whistles - just provide dependable e-mail service - PERIOD!


.... September 6th, 2012


Yahoo is great just too many trolls and Spammers

Yahoo is a great service! what I don't like is Yahoo's failure to get rid of trolls who can sometimes be upsetting, and offensive both on answers and news.
Spammers keep spamming mymail and adding me up on Yahoo Messenger making it harder to know if the person adding me is someone I know, someone who wants to make friends or another spammer, don't know how they get my address, because I never share this address, I hope Yahoo can sort this out once and for all


.... August 8th, 2012


Interesting quirks.

While Yahoo does not have the vast amount of apps that Google does, it still offers some unique services. Yahoo Answers, for one, has lots of useful information to help with all sorts of inquiries.


.... July 31st, 2012


One more invasion of privacy

Now they want you to accept their new terms and let them spy on whom you send emails to, names in the email text, and what not. Has the Home Security Department taken over yahoo? Even if you click on accept, the same page keeps coming up asking you to accept. Get out of yahoo and find a service that does not spy. The only think I hate I have had this same account for 9 years and will have to send emails to hundreds of people telling them of the change.


.... July 30th, 2012


Nothing Bad To Say

I have only been with yahoo for about 2 weeks now but I don't have anything bad to say about them. After reading some of these reviews though, I will be aware of a lot of things.


.... July 25th, 2012


The former messenger loaded quickly,(I am on a dialup- all I can get) and messenger takes many minutes to load. Then there is a delay, once it comes up before any thing can be done with a message I/e delete, move etc. It would see, that you are too eager to change, and the results are a disaster for those who use yahoo messenger. Please go back to the more user friendly format and program of several months ago.
Thanks for your consideration. [email protected]


.... July 20th, 2012


Awful Yahoo Service

Yahoo doesn't at all care about customer service as is shown by it's sloppy service. The help online service is a complete bust. The phone number is an attempt to say they have great service when it's abnormally difficult to reach a person. When I did reach a person, the line was so stat icky and the tech just sent me on to some other phone number where there wasn't a person.


.... May 28th, 2012


yahoo is more gud and less bad

i use yahoo alot but it has created a problem to me.i am not able to access my yahoo account from 5 months ..i need customer help as i forgot my secret questions.and my yahoo id is link to my facebook id too which is not opening as yahoo is locked.


.... May 8th, 2012


Just for Email

I have several Email accounts, and Yahoo is the one that I have junk mail sent to. I do not use it for anything else. Overall, I have never had a problem with them. It is extremely easy to set up an account with them, and once you have a email address, you're set. Yahoo is not the best for news because they aren't very up to date with anything they do. Their search engine is atrocious; it does not get the job done at. Yahoo is only good for one thing-email


.... April 25th, 2012


Horrible way to run a company

Locked out of emails for days so far. ABSOLUTELY NO CUSTOMER SERVICE. HORRIBLE COMPANY. DO NOT ADVERTISE WITH THIS COMPANY.


.... April 13th, 2012


YAHOO FRAUD

My yahoo email and account were hacked numerous times they suggested opening a new one which was linked to old one, my identity was stolen I have suffered financial losses I've called everyone of their phone numbers asked to delete all accounts, now they won't even let me sign in or take my calls I've called better business bureau and department of consumer affairs. CAUTION DO NOT DEAL WITH YAHOO ONCE YOU OPEN AN ACCOUNT WITH THEM YOU ARE IN GRAVE DANGER INCLUDING IDENTITY THEFT LIKE ME. MY NAME IS, MARIE MAGANA


.... April 11th, 2012


gets the job done

i have used yahoo for free email addresses for years now. it doesnt do anything special, but its solid. sometimes i will have an important email find its way to my spam box, but thats about it. just make sure you log in enough, or they may de-activate your account, causing you to lose everything


.... March 12th, 2012


It is appearant that Yahoo has lost any competent programmers the ever had and replaced them with a bunch of dopes.

The "improvements" to Yahooo Finance Portfolios are very sad.

Please permit people to return to the old and more usefull unimproved version.


.... March 4th, 2012


Yahoo Email

hey, I have made an yahoo account 5 years ago. In the start i used it daily, it was working very fine for me. but after some time i stop using it daily due to my studies. When i tried to open my email after some months it was not accepting my password even i was tried to get my account back through different process like change password, forgot password, alternative email, answering security questions but I cannot get my account back.I thought that yahoo has disabled my account but when I was trying to make new account using same user name it appeared that this user name was taken by some one. then some one told me that might be your account was hacked and he/she changed your account settings. then I made a new account. Contact to my a friends do not mail me on the old email it was hacked by some one.Here I want to advise everyone that remains in touch with your account and I want yahoo to make sure that users account will not be hacked in future.


.... January 30th, 2012


yahoo mail

I am happy about the new yahoo mail now..its very lively and not boring unlike before..now you can chat with your friends on the ym messenger plus your friends on facebook..so i should stick to yahoo because everything i need is there..


.... December 23rd, 2011


User interface is quite good.

Although yahoo's email system pales in comparison to gmail, it still gets the job done. One advantage is that the GUI doesn't change as often as google, so as to bring about familiarity.


.... December 23rd, 2011


Yahoo, can't compete other mailing clients

Yes, I use Yahoo and I use gmail too. There are actually so many which I use but I think if Yahoo can just defeat the gmail it can defeat all the mail clients in the market. I was using the mail forward thing, which I have already did with one of Gmail accounts. Now I wanted all my yahoo inbox mails to be forwarded to be in Gmail. But as much I explored, I got that yahoo want me to pay for this service. If it is not paid and it free then Yahoo is way much too complicated.


.... December 12th, 2011


yahoo world is Fantastic

yahoo website,coverage,links and the products,all arenas,news,sports, entertainments,TV,Social net work,best yahoo community,and the technical supports and what not?..the best!!!


.... December 9th, 2011


Contacting yahoo email when hacked.

There is no way to contact yahoo and get any satisfaction if hacked. The number you can reach and talk to someone, will help with resetting password. They cannot do a restore nor will they give you a working phone number of how to reach another human being. They merely refer you to two urls, for contact restore and email restore. The contact restore works. The email restore - you will be ignored initially. When you submit a request again, they will restore your email to the point where nothing is there, and tell you that it is restored. If you try to email their posted email address on their headquarters page, the email will be returned and undeliverable, failed. If you call most of their tech support numbers, you will get a recording saying that number is no longer in service.

This is one hell of a way to run a business.


.... December 4th, 2011


Yahoo - Could be made better!

I've been using Yahoo since way back when I got taught on how to use the internet and I thank Yahoo for its services, especially Yahoo mail and messenger for enabling me to keep in touch with family and friends from all over the world.

Nowadays, I prefer to use Google services instead of Yahoo, because of its simplicity and user-friendliness.

I like some of the changes being made to the Yahoo services, but not all of them. It could be made even better by adding more interesting things to its services, I think.

Cheers Yahoo..u still rock by the way!


.... December 3rd, 2011


Yahoo World is the best for any thing and every thing is in Yahoo World

Yahoo WebSite is special in its own way with,high security,confidentiality of individuals.Informative,entertaining,News,sports and trade at international levels
caters to vast areas and products.Web ads presented the best way,timely service with high network of technical experts in all products.That is the reason it is Yahoo World not web site.Every thing is in Yahoo!!! Yahoo is Every Thing for the whole world!!!


.... December 2nd, 2011


Yahoo the best Web site,for Any thing &Every thing in the world

The web design,security,the products ,cinema,entertainments, sports blog real estate ads etc,the technology, the science the new,the music,art,easy to handle.The you community interactions the face book,Twitter is the maximum forum.
yahoo answer a special knowledge sharing.Yahoo is very systematic in approach and maintain the confidentiality of individuals from Spams


.... November 28th, 2011


The New Yahoo is totally useless.
Email attachments do not arrive which is a vital service. Why bring out a new service that does not work. We are having to pay for a non existent service. Think I will change my service provider.


.... November 8th, 2011


Not had any trouble, but not too keen on the changes.

I have enjoyed the ease of my yahoo account for some time, but have had a hard time navigating since the upgrade. It seems like there is a whole lot of extra work to be done just to check my emails. I wish I would have continued to have the option to keep the classic mail.


.... October 6th, 2011


Locked out of account due to 'suspicious activity'

Been running round in circles, cannot speak to customer service, have sent emails asking them to contact me on different address, absolutely no contact, been trying for a week. Simply not good enough and I want to end my dealings with Yahoo when I have my account to get my info - if I ever do !!!!!


.... September 23rd, 2011


Yahoo Requires Login to email Over and Over again. Why?

I would like to know why Yahoo makes me login over and over again, several times a week. They tell me I have logged in incorrectly and that is not true. I am very careful to login my password correctly and they still tell me I did in wrong. What can I do to keep this from happening?


.... September 20th, 2011


not really a search engine

yahoo is not really a search engine but a web directory. kinda like the yellow pages.

i have found the customer service lacking. n way to get a real live person.


.... September 9th, 2011


new system, vast problems no reply

Since installation 8/11 of revised mail system, all manner of troubles have ensued. On line answers are peacemeal; not addressed to multiplicity of problems.
Phone prompts are circular, not leading to a person. "Long waits" alleged to speak to a person one cannot reach at all!

Old system was wonderful. New one is full of troubles!!!!


.... July 30th, 2011


The Nokia X6 in a nutshell

I've had the Nokia X6 for sometime now. It has been by first smartphone so I have nothing to compare it to.
The pro are:
The touch, it could have been better but its pretty good.
The accelerometer is good I am in love it
The internet quality is crispy
The QWERT text is nice
The music quality is good
The phone could not have been better
The camera is ok
The volume control is nicely place
My all time favorite thing is the WiFi

The cons are:
The weight its is too heavy
The shape is square and its has more of a masculine and business look
The audio could have been louder
The close of menu is annoying and kills the battery very fast if they are not close properly.




.... July 20th, 2011


gets the job done

i use yahoo for e-mail and some searching but have found other search sites have better reults as a free service though you realy can't complain


.... July 11th, 2011


The new Yahoo Mail is the worst email server I have ever used. It is not at all user friendly, there is too much on the screen at once, the print is too small, and it does not have some of the features of the old Yahoo Mail such as the link to search all emails sent by the user and the ability to view photos attached in an email without downloading them.


.... July 3rd, 2011


This is the worst and most user unfrindel version of yahoo I have used.


.... July 1st, 2011


I don't like your updated, "New & Improved" version of Yahoo.

I can no longer change my type face (font). Or type in BOLD, or UNDERLINE text. Or do spell check; Or insert smiley faces, etc., . . . As I could before you upgraded your sysstem, to the "New & degraded" version of Yahoo, I was using,. . . and was happy with.


.... June 28th, 2011


YAHOO CUSTOMER SERVICE IS TERRIBLE

Trying to contact yahoo is an incredible amount of time LESS 2 STARS


.... June 14th, 2011


Great Site

Yahoo mail has been great over th past years, and I like the rest of the website too. Having yahoo as a homepage is very convenient


.... June 13th, 2011


Search engine frustrations with Yahoo

I don't know how Yahoo was added as my search engine, but it was an extremely frustrating experience to try to get it removed/disabled. I was finally able to do this, but I think that it is wrong for yahoo to sneak their way in and make it so difficult to disable them!! I will not use yahoo for anything in the future!


.... June 1st, 2011


My address book is unusable. It won't respond, won't let me send emails, keeps cutting off my ability to send the mailing that I can manage to address (very seldom).
What a screwed up mess!


.... May 4th, 2011


I do not like IE9. I am having so much trouble navigating in it, and it is so slow! How can I go back to IE8?


.... April 29th, 2011


Yahoo

Yahoo is the best place for the news,sports u can also find more information over there in yahoo answers. we can also exchange information there and also we can attach files immediatly in yahoo and in yahoo messenger we can find the friends there


.... April 8th, 2011


I pay to have yahoo yearly . This is the last time.The advertisement section needs to be removed . thats why yahoo is no longer my home page. Bing looks professional ... The ad section shows to many ads on the non president that should not be in office


.... April 3rd, 2011


I love to play spades but I am tired of playing with cheaters that use the three minute rule to their advantage. we get bored and lose track of time I HIT REPORT BUT NOTHING HAPPEN AND PURRRR50 JUST LAUGHED AT ME. I know I will come back cause I like yahoo for everything but what will make me cross the fence


.... March 23rd, 2011


The new Yahoo Calendar is a joke!

The old one was intuitive, easy to use and had most of the features most of us needed.

Why a respected company like Yahoo would force its users to deal with a new version that's obviously not fully developed, and is in fact, not nearly as good as its predecessor, is beyond me.

Please finish the job, and until that's done, let us have our old calendars back!


.... March 23rd, 2011


why is Yahoo programed to give results for anyrhing BUT what is asked for?no matter what is searched for yahoo either gives no results or in over 99% ofm the searches gives results unrelated to the search entered by changing the subject.I very seldom use yahoo search because of this.
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