Alcatel Reviews and Ratings
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Overall Ratings
(5 ratings)
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Customer Service (6 ratings)Perform as Advertised (6 ratings)
Timeliness (5 ratings)Use Again (5 ratings)Cost Effective (5 ratings)Alcatel Reviews
Anonymous-164359.... March 7th, 2018
I couldn't imagine a worse phone company everything about them is a pathetic joke. I bought this phone and it is unable to even answer calls. I have never felt like such an idiot for buying a cheap phone. I had the minimum expectations of this phone all i wanted is to send and receive texts and calls. I couldn't even do that the phone freezes when you receive calls and sometimes doesn't let you answer. I was being called by my mother on her death bed after long term cancer treatment and the phone didn't answer the call despite me swiping right as you are supposed to to answer a call consequently my mother died and I was never able to say goodbye to her or tell her I love her all thanks to this awful phone. Just never use this company I hope you go bust because you have cost me more than I thought a mobile company could ever cost me, the opportunity to have my last goodbye with my mother. I really don't know what else to say a brick nokia or house phone at least fulfils basic functions I feel robbed but I wouldnt even take the money I have lost so much more.
Anonymous-162592.... May 31st, 2017
Alcatel POP 4 plus. This has to be the worst Alcatel phone ever, constant updating even when updates are turned off loses files and apps willy nilly and a sream off crap no one wants.
Anonymous-161353.... January 2nd, 2017
I've had Alcatel fierce XL phone for 11 months and this phone has just started crashing and crashing again. This phone will crash during the reboot several times before actually working. This is a waste of money and I advise anybody with this phone to trash it!
brucenang2dot.... July 16th, 2014
Phone blocked
I have an Alcatel 1588 using a contract sim only card from Talktalk, the phone was previously with Tmobile but unlocked,before being given to me,for 10 months it has been trouble free,now it reads Network connection? Both Talktalk and Tmobile say it is an Alcatel problem,all my info is locked in the handset so I need help.Any ideas please as the site is not helpful
Anonymous-57220.... April 20th, 2012
Alcatel One Touch OT 355
I am unable to receive MMS from people. However when I use the camera on the phone, take a photo and send it my Alcatel phone via MMS I receive the photo. Why can't I receive photos other than myself. My pure talk provider (AT&T) tells me this Alcatel hone is not configured for MMS. This isn't what the user manual says or even the product description. I have been very patient with this phone for two months and now I'm questioning Pure-Talk and Alcatel. I emailed my question to customer service today 4-20-12 about this phone.Steveo9632000.... February 17th, 2012