Maytag MHWE450WW - 4.5 cu. Ft. Front Load Washer Reviews
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trbuscher.... October 9th, 2014
Maytag 4000 series front load washer
Have had machine for 3 years now bought in 2011, six months in I had to have drum and bearing replaced. Six months later it happened the second time, and now three year into it the thrid drum and bears are being replacedMaytag does care about you or their machines. Want junk buy Maytag or find the guy from commerical to jugle your clothes will likely work better!!
eclipsed95.... January 1st, 2013
If you're out of warranty you're out of luck & they fool you into spending more.
We purchased our Maytag 4000 series washer and dryer in December 2010 from Bestbuy. For the first six months or so we were very happy. We started to notice that the washer was getting a little louder by the month. I checked the level multiple times to be sure that wasn't the issue. Assuming it was just part of how the washer broke in I just let it go. BAD MOVE!! 14 months after I purchased the set the washer flooded all over the floor. I opened the washer and pieces of plastic were all over our clothes. After further inspection the drain was completely full of the same plastic. I cleaned it all up only the find that the washer tub was so loose that is was banging side to side. I called Maytag to ask for help or suggestions. They basically told me that I was out of warranty and kind of out of luck. I responded that we do a total of 4-5 loads of clothes per week and that there was no reason the this "commercial" series washer should have failed after 14 months. They offered a one time service-plus extended service contract. Feeling I had no choice, I spent the almost $400 assuming I had a fixed washer and a year extra warranty. I was told that someone would be out to look at the washer in 3 days. Finally after me pressing and pressing someone showed up a week later. He put a list together of all of the items that were needed to repair the washer. Two days later Maytag service calls and says that the washer will be too expensive to repair and they would be giving me a reimbursement for buying a new one. They didn't have an exact amount yet. Two more days later and they finally call me with an offer of around $550 ($250 less than I paid) based they're research of what I should be able to find ONE for and directed me to the website. One BIG catch, it didn't include the $125 shipping charge. When I called to request that be paid as well, they declined with basically a take it or leave type attitude. Not knowing what to do, I called every local appliance store until I found someone that had two in stock. When I went to look at them I was told that both of the ones that they had were rebuilt because that model Maytag washer had a major issue with the bearing and basically needed to be replaced on all of them. Luckily I was able to buy the washer and a 5 year extended service contract for around $690. So in the end, I paid $799 for the washer new, $400 for a warranty, another $100 to replace the washer, and close to $100 in laundry mat costs for 3 weeks. I promised everyone that I spoke to with Maytag that I would write a review to share my story and that's why I wrote this. The repair plus warranty is a joke. I like this washer/dryer but will never buy another Maytag appliance again. And will always buy extended service contract from the start next time.
skelltl.... March 25th, 2012