Netgear D7000 Reviews
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Anonymous-162853.... July 10th, 2017
So I purchased a netgear nighthawk d7000 in January. $350~
Plugged it in, plugged the phone line in, put my settings in, would not connect. Manually forced it to connect by means of pressing connect in the advanced setting over and over again.
Put up with the modem as the wifi range is good. however, as soon as the phone line had an issue I'd lose internet for several hours till it would re-connect. I gave up when it just wouldn't connect quickly. In the meantime, I had TPG out multiple times to check the line etc. Went back to the my old modem which I need to reset every other day to keep the wifi working.
Finally get onto netgear about my issues. Put onto a remote Technician that doesn't comprehend my issue. Goes through my computer and files and says because I have a registry issue, it's why the internet doesn't work. I say in many different ways, the issue happens on any of my devices after telling my they are trained technicians and do not need educating after I'd questioned why my pc has anything to do with a modem not connecting to the internet. Offers to look at the modem remotely, for the cost of $70... and it's not covered by warranty!!!!
call up the help line again and say I'm not getting a comprehensive answer. given another number, then put onto an american line with a 60 minute wait.
Will be returning the modem tommorow and getting my money back, one way or another.