Asus 1005HA - Eee PC Seashell Reviews
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Anonymous-26335.... April 6th, 2011
Screw ASUS.
I bought and an EeePC (1001PXB-BK301) from BestBuy...hard drive crashed in less than two months.
I was told by BestBuy they would service it but I would need the recovery disks from ASUS.
Contacted ASUS and they told me I would have to purchase them even though it was their product/hard drive that crapped out. So I purchased the disks suggested to me for $75.00...however when I took them to BestBuy they were the wrong disks.
I contacted ASUS and they basically told me tough s#&t. I had BestBuy contact them and again t.s.
Not to mention they have no toll free number so you have to call long distance just to be put on hold.
The gaylord's name at their estore is Patrick. Screw ASUS and everything they stand for.
I am in the process or reporting them to the better business bureau!
Anonymous-26077.... April 4th, 2011
i bought a azus eeepc from geek.com on 3/24. it was delivered on 2/27. the computer seems fine except the screen will not light up unless it is almost vertical. and even then you sometimes have to press on it. it was like this when i received. it is also on a 90 day warranty. i spoke to a technician who gave me a rna#. but he told me i have to pay to ship it to you. you are the first company i've dealt with that did not send me a shipping label. i am very tight with money (on a fixed income). considering that 1) the computer is on warranty 2) i did nothing to cause this problem i am extremely upset and will never buy another computer from you and will not recommend it to anyone i know. i really think you should review your policy about returns, especially when the computer is still under warranty. i am not a satisfied customer at all.