Whirlpool WTW5550XW Reviews
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Anonymous-41362.... October 27th, 2011
DO NOT BUY THIS WASHING MACHINE
This machine does not allow you to wash or rinse in cold water. WHO WOULD THINK YOU WOULD HAVE TO ASK THAT QUESTION AT POINT OF SALE???? Forget disconnecting hot water valve -- the machine will do absolutely nothing. Pust cold button and it just defaults to very warm/hot. Sooo fustrating. All clothes come out extremely wrinkled. You will not be able to hang on a clothes rack or clothesline. I have to use the dryer or iron (who has time) to get wrinkles out (and clothes fade quickly with such heat). Also, clothes shrink with hot water. Countless items have been ruined. The kicker is white clothes!Bleach or not, they come out stained. They are dingy with brown stains (my expensive cream color flannel king size sheets are embarrasing with stains - and I only have one set due to cost) and shrunken. This machinge should have never made it to the market if it was tested properly. Why am I at the laundrymat with a $600 machine I bought in August 2010?? UNACCEPTABLE! I don't expect a swift response as the comments I have read online for customer service range from waiting hours on the phone, no calls back, claiming "you should have bought a warranty", to just plain dismission. I will continue to contact this company to remedy this situation, either with customer service, Mr. Jeff
Fettig, Chairman, or the Attorney General in my state. Really not asking much. Just want what you promised.