Samsung HPT5054 - 50" Plasma TV Reviews
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Overall Ratings
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Durability (2 ratings)
Cost Effective (2 ratings)Quality (2 ratings)Operate as Advertised (1 ratings)Customer Service (1 ratings)Samsung HPT5054 Reviews
Anonymous-25906.... April 2nd, 2011
We are also very upset with Samsung. Our TV is a 50" HP-T5054. The control panel has gone after 3 years and the entire TV needs to be replaced. Customer service lacked any care or concern. They told us "That is why we have people buy an extended warranty" Because they know the product does not last? The TV repairman told us this is a common problem with this model. We paid $1200.00 for a TV with a 3 year life and no possible way to recoup.
Anonymous-25261.... March 29th, 2011
For 4 months I have been battling
samsung over replacing a 50 inch plasma tv that cannot be fixed. I have called over 23 times, etting a different representative every time and a different story every time.I am at my wit's end and in tears as all I require is a replacement. I give Samsung a zero out of 10 for service.