Sony KDL52Z5100 - 52" LCD TV Reviews
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Durability (2 ratings)Cost Effective (2 ratings)Quality (2 ratings)Operate as Advertised (2 ratings)Customer Service (2 ratings)Sony KDL52Z5100 Reviews
sjg437.... August 29th, 2012
This TV has been "recalled"... KDL-52Z5100
I realize this post is wildly out-dated BUT... Sony has finally recognized this TV as the P.O.S. it is and will repair/replace the entire unit at NO Cost until March 2014. Also, if you paid out of pocket to repair this TV Sony will reimburse you. Check out their e-support site. http://esupport.sony.com/US/p/news-item.pl?news_id=449&mdl=KDL52Z5100
tallguyshortgirl.... November 12th, 2011
Sony KDL52Z5100 LCD TV *Defective*
Panel crapped out 15 months after purchase(3 months after warranty ended)
Endless customers have had this same problem and posted online
Sony insisted I have tech come check TV before making 'offer'
Spent $125 for tech to spend 3 minutes verifying bad panel, then was 'offered' the opportunity to purchase another Sony TV, with lower specs than the one I was looking to replace, for essentially what I see it selling for online. I had 7 days to hand over another $1000 to Sony or the offer would be pulled. I will never purchase another Sony product
Customer service, Customer relations, and Sony Listens Facebook have all been equally disinterested in helping.
Never will